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Refund Policy

Return Eligibility:

The return period is 28 days from the date of receiving the item.
The item must be in the original condition, unworn or unused, with tags, and in its original packaging.
A receipt or proof of purchase is required.

Return Process:

Customers should initiate returns by contacting info@westspree.com
The return address will be told upon request of return.
A return shipping label and instructions will be provided upon acceptance of the return.
Unrequested returns will not be accepted.

Contact Information:

Customers can contact the provided email address for any return-related questions.

Damages and Issues:

Customers are encouraged to inspect items upon receipt and report any defects, damages, or incorrect items immediately.

Exchanges:

For a faster resolution, customers are advised to return the unwanted item and make a separate purchase for the desired item.
  • Refund Process:
  1. Customers will be notified once the return is received and inspected.
  2. Refunds, if approved, will be processed within 10 business days to the original payment method.
  3. The customer is reminded that it may take additional time for the bank or credit card company to process and post the refund.
  4. If more than 15 business days have passed after approval, customers are instructed to contact info@westspree.com

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